In this video we discuss how to integrate CRM applications like Salesforce and Zendesk into your call center application. In the segment we explain the benefits, set up, and monitoring of each application using reporting and metrics. Supporting over 80,000 endpoints across the globe – we at Inflow Communications are a global unified communications leader dedicated to knowledge sharing and innovative solutions. Simply put, we are laser focused in designing, deploying and supporting ShoreTel and Contact Center solutions. We’re experts in our craft, we love what we do, and there is no problem that we haven’t seen! When you partner with Inflow expect an unforgettable experience through our speedy, effective, and dedicated customer support. Visit our website for more valuable resources: inflowcommunications.com
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